Knowledge Base

How renewals and invoices work

Hosting and domains are billed once a year. Here is what happens around your renewal date:

  • 14 days before: I send your renewal invoice by email.
  • 7 days before: a friendly reminder if it is still unpaid.
  • On the renewal date: your site keeps working as normal.
  • 3 and 10 days after: two more reminders.
  • 30 days after: if the invoice is still unpaid, the hosting is suspended. Your site goes offline, but all your files are kept.
  • 76 days after: I email you a final warning with the deletion date.
  • 3 months after: the account and its files are permanently deleted.

Pay at any time before that and your site comes back automatically within minutes.

Domains that are not renewed expire with the registry. Please renew in good time: a lapsed domain can be expensive to recover, or taken by someone else.

You can see and pay all your invoices in your account.

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